• Organizational Process Assets in this context are not really specified. (comp. PMBOK3, p. 235)
(7.4) Manage Stakeholders
(7.4.1) Process Input
... generated by predecessor processes
- Communcations Management Plan
- generated by: Communications Planning
... introduced by external units
- Organizational Process Assets
(7.4.2) Process Definition
Manage Stakeholders is the process for "[...] managing communications to satisfy the requirements of and resolve issues with project stakeholders" (comp. PMBOK3, p. 221): "Actively managing stakeholders increases the likelihood that the project will not veer of track due to unresolved stakeholder issues, enhances the ability of persons to operate synergistically, and limits disruptions during the project" (comp. PMBOK3, p. 235).
- Part of the Monitoring and Controlling Process Group
- Child Process of Monitor an Control Project Work
- Member of Knowledge Area Project Communications Management
The subject Communications Management operates on the base of other communications concerning concepts
(7.4.3) Tools and Techniques
PMBOK Mentioned Methods
- Communication Methods can be "face-to-face-meetings, telephon calls, electronic mail, and other electronic tools (that) are useful for exchanging information and dialoguing".
- Issue Log is a tool for combining issues, clarifications, and persons.
(comp. PMBOK3, pp. 235f)
Open Source Tools
- NN
(7.4.4) Process Output
- Resolved Issues are added to the issue log if "[...] the concerns [...] have been addressed and closed"
- Approved Change Requests are generated by the stakeholders being members of the Integrated Change Control process
- Approved Corrective Actions are generated by the stakeholders being members of the Integrated Change Control process
- Updates of the Organizational Process Assets can be evoked by lessons learned
- Updates of the Project Management Plan can indirectly be evoked by the approved change requests
(comp. PMBOK3, p. 236)
(7.4.5) Output Using Successor Processes
Successors using the initially generated output as own input(1):
- Scope Definition
- Create Work Breakdown Structure
- Scope Control
- Activity Sequencing
- Schedule Control
- Cost Control
- Perform Quality Control
- Performance Reporting
- Risk Monitoring and Control
- Direct and Manage Project Execution
- Perform Quality Assurance
- Contract Administration
Processes using the updates as input(2):
- Scope Planning
- Activity Definition
- Activity Resource Estimating
- Quality Planning
- Risk Management Planning
- Risk Identification
- Direct and Manage Project Execution
- Monitor and Control Project Work
- Intgrated Change Control
- Close Project
- For details see FAQ::Q001:1
- For details see FAQ::Q001:2